Shipping policy
Shipping Policy
Last updated: 30/02/26
Thank you for shopping with us.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed.
Shipping Time
Estimated delivery time:
- USA: 7–15 business days
- Europe: 7–12 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout or offered as free shipping on selected orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
Delays
We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.
Incorrect Address
Please make sure all shipping details are correct before placing your order.
If an incorrect address is provided, we are not responsible for lost or undelivered packages.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes.
These charges are the responsibility of the customer.
Contact Information
If you have any questions, contact us at:
Email: leonorstoykova@gmail.com